Lesson series

Putting a Soul in Your Hotel Brand

Learn how to build a hotel brand that guests remember and love. This course, led by hospitality expert Mary Mattson-Quagliana, will show you how to define your brand identity, train staff to embody it, and create meaningful guest experiences.

Through practical strategies and fun quizzes, you’ll master:
✅ Building an authentic, guest-centered brand.
✅ Training staff for brand consistency.
✅ Measuring success and avoiding common pitfalls.

With Mary’s expert insights, you’ll learn to turn your hotel into more than just a stay—it’s an experience. 🚀
Format

Online
Course

Duration

2 Hours

Price

€
39

Knowledge is Power

We believe every person deserves to be properly educated

  • Updated content
  • Expert teachers
  • Material easy to absorve
  • Set and achieve goals
  • Change your business
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Schulering HUB

Mary Mattson-Quagliana is a hospitality expert and brand strategist with decades of experience helping hotels create unforgettable guest experiences. Passionate about operationalizing brand values, Mary has worked with top hospitality brands to ensure that hotels don’t just talk about great service—they deliver it consistently.

Her insights in this course will help you turn your hotel’s mission into meaningful guest interactions, ensuring your brand is felt at every touchpoint.