Lesson series

Implementing Smart Training & Technology in Hospitality


Technology in hospitality is evolving fast. But here’s the real kicker: it’s not just about picking the right software. It’s about building the right training programs so your team can use that technology effectively—without flipping tables or spiraling into onboarding chaos. 😅

In this course, we’ll show you how to blend technology with meaningful staff training so that implementation doesn’t just happen—it sticks, scales, and supports your brand goals.

This course will help you:

✅ Design training that sticks—even with limited time
✅ Empower your team to adopt and embrace new technology
✅ Create systems that survive staff turnover
✅ Blend digital tools with practical learning to future-proof your operation
✅ And ultimately, enhance guest satisfaction without exhausting your team 🚀
Format

Online
Course

Duration

2 Hours

Price

€
29

LIFELONG LEARNING IS THE GOAL

We believe every person deserves to be properly educated

  • Updated content
  • Expert contributors
  • Material easy to absorve
  • Set and achieve goals
  • Evolve your career
co-created with

Karla Kannan

Karla has been a hospitality powerhouse for over two decades, having spent 10 years at Four Seasons and another decade at Bird Street Systems, where she honed her skills in tech, learning, and development. Today, she's the founder of Chimera, a consultancy that helps hotels across the Americas implement smart technology with heart.

Karla brings a rare blend of real-world operations, strategic tech implementation, and a passion for adult learning. She's here to share practical strategies that hoteliers can implement immediately—especially when time and resources are tight.

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